General
Online donations
Online fundraising
Technical Support
General
When is the official date of Australia's Biggest Morning Tea 2011?
A. The official date for the event is Thursday 26th May. However, you can hold your morning tea anytime during May.
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How do I register to host a morning tea?
A. Simply by selecting your state or territory from the ‘Register’ section on the top right hand side of this page or calling us on 1300 65 65 85.
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Where should I hold my morning tea?
A. Anywhere! The beauty of this event is its flexibility. Make your morning tea as simple or as creative as you like. You can invite your family and friends over for morning tea at home or go to the local park for morning tea ‘al fresco’!
Popular venues include the workplace; shopping plazas; local cafes; schools; sporting clubs; community groups and in the home. Find out more.
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How do I run a morning tea?
A. A morning tea is easy to organise: simply organise a break at work, school or the venue of your choice. If a morning tea does not suit you - you can get your friends/ colleagues together for a lunch or a BBQ. Whatever format suits you best! Then invite the guests and ask them to make a donation for drinks or food. You can raise even more funds with raffles, auctions and competitions!
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How does Cancer Council assist me?
A. By registering to host an morning tea, Cancer Council will help you make your fundraising event a success by providing you with fundraising tools. After you register, you will be sent a complimentary host kit, which is packed with everything that you need to know, including ideas, tips, and tools such as posters, stickers and a donation box.
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What does Cancer Council do with the money raised from Australia's Biggest Morning Tea?
A. The funds raised from Australia’s Biggest Morning Tea help Cancer Council to continue our work in cancer research, prevention, education and support services. In 2010, Australia’s Biggest Morning Tea raised over $10 million!
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How else can I get involved if I can't host a morning tea?
A. If you aren't able to host your own morning tea, there are other ways that you can support Australia’s Biggest Morning Tea, why not:
- Attend a public morning tea –search here for a public morning tea near you
- Encourage a friend or colleague to host, and you can attend as a guest
- Make a donation to the Cancer Council by selecting your State or Territory from the 'Donate' section on the right hand column of this page.
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What does my host kit contain?
A. You will be sent a complimentary host kit to make your event as successful as possible, which includes fundraising ideas, posters, donation boxes and much more!
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How long does it take for the host kit to arrive in the post?
A. We will begin sending out host kits in April. After April hosts should receive their kits within 5 working days. If you have still not received your host kit in the mail by this time, then please call us on 1300 65 65 85 so we can chase this up for you.
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How do I collect donations from guests of my morning tea?
A. It’s up to you. You can be as creative as you like when collecting donations. Some fundraising suggestions are:
- Create an online fundraising page when you register and collect donations online before the event
- Utilise the donation box provided. Ask guests to make a general donation (as little or as much as they want)
- Hold a competition and have people make a donation to enter (for example, encourage everyone to bring a dish and award prizes or a guessing game)
- Raffles and Auctions - ask your guests to donate items/services
- Dollar Matching – ask your employer to match the funds you raise
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How do I pay my money in to Cancer Council?
A. There are a couple of ways you can pay in your funds.
- If you've created an online fundraising page, you can use it to bank in the money you've raised.
- If you received a fundraising host kit, go to the banking instructions on your return slip.
- Please call 1300 65 65 85 if you have further questions about banking your funds.
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What competitions or rewards are on offer this year?
A. Whether you’re a host or supporting someone else’s morning tea, we’ve got a range of exciting rewards that could be yours.
Check out this year's competitions here.
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Can I get more promotional material?
A. You can download extra host materials here.
Is my donation tax deductible?
A. Donations of $2.00 or more are tax deducible. Please call 1300 65 65 85 if you would like further information on how your state issues receipts
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Online Donations
Is fundraising online secure?
A. Yes – our website is hosted by Artez, a North American technology company specialising in the development of online fundraising websites for non-profit and community organisations. Artez have successfully developed and utilised this technology for over 200 organisations around the world.
Every payment made on our online fundraising system is fully secured, using high-level encryption technology – the same standard most Australian banks use for their internet banking. The site uses 128 bit SSL (Secure Sockets Layer) between your browser and our website, with 1024 bit java encryption between our website and the Australian Banking Network.
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Does the site accept overseas donations?
A. Yes – with online fundraising, there are no geographic limitations. You can solicit donations from supporters interstate and overseas.
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Is there a minimum amount I can donate?
A. No, there is no minimum amount for online fundraising, however please note that you will only receive a tax receipt for donations of $2.00 or more.
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How do I know if my donation was successful?
A. If you have provided a valid email address when making an online donation, you will receive a tax receipt via email shortly after you complete your donation.
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What types of payment do you accept?
A. Our online fundraising system accepts most major credit cards.
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Can I donate anonymously?
A. Yes, when making an online donation don’t tick the option that gives permission for your name to be displayed. The amount you donate will still show up on the web page of the person you are supporting, but as ‘Anonymous’.
You can also make a general donation to Cancer Council’s Australia’s Biggest Morning Tea - click on the ‘Donate’ button on the home page.
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Online Fundraising
What is my personal website address?
A. Every host that registers to fundraise online will receive a unique website address for their event. Please check your registration confirmation email for your URL.
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How do I upload a photo or video?
A. To upload a photo, log onto the site using the username and password you created. On the left hand side you will see menu options - click on ‘Edit my Morning Tea Page’. You will then be able to select a photo from the content library we have set up, or upload your own.
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How do I email people to ask for donations?
A. To send an email asking for a donation, log onto the site using the username and password you created. On the left hand side there will be a menu option to send e-invites. After you have selected this option please follow the directions given.
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How do I display my cash and cheque donations on my online fundraising page?
A. Yes – In the menu list there is a “Add cash donations” option, so you can enter cash and cheque donations from your event. These donations will be added to your fundraising total on your personal event page, to help you reach your fundraising goal sooner.
You will also have the ability to pay in these donations using your credit card. Simply enter the donor’s details including their email address and they’ll be emailed a tax receipt.
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Can I pay cash donations online using my credit card?
A. If you collect cash at your morning tea, you can choose to pay the cash in via your credit card. Go to “Add cash donations” on the menu list, and enter the amount, the person’s name and their email address, they will be sent an electronic tax receipt for their gift.
If they don’t have an email address, you can have the receipt sent to your own email address, then print it out and give it to the donor.
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Technical Support
What do I do if I have forgotten my username/password?
A. If you have forgotten your username/password, click on the link below the ‘Log In’ section of the home page labelled ‘Forgot your username and password?’. You will be directed to another page to enter your email address and receive an email to reset your password.
You can also change your password at any time – log into your account using your username/password and then click on the ‘Profile’ tab and then ‘Change password’.
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What do I do if I have a technical support question?
A. You can contact us with your question by calling the events hotline directly on 1300 65 65 85.
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